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Legal notices

1. Legal notices

  • Company name: Cybermyne – PROFYL

  • Legal form: SASU

  • Head office: 28 bd du colombier, 35000 RENNES

  • SIRET number: 95203173000015

  • Publication Director: Agathe Desflots

  • Contact: agathe.desflots@profyl.eu

2. General Conditions of Sale (GCS)

Article 1 – Purpose
These conditions govern the sale of coaching and training services (CV, job search, interview simulation, IA Training) offered by PROFYL.

Article 2 – Services

  • Individual coaching (1-hour sessions, 3-session packs).

  • Group coaching and workshops.

  • Monthly “IA Training” subscription.

Article 3 – Prices & payment
Prices are indicated in euros including VAT.
Payment is made online and in advance via Stripe.

Article 4 – Reservation
The reservation is validated only after confirmation of payment.
The customer chooses their time slot via Microsoft Bookings.

Article 5 – Cancellation & postponement

  • More than 24 hours before: postponement possible without charge.

  • Less than 24 hours before or absence: the session is due.

  • Packs must be used within 6 months of purchase.

Article 6 – Refunds
Sessions already completed are non-refundable.
In the event of a technical problem attributable to PROFYL, the session will be postponed or refunded.

Article 7 – Customer Obligations
The customer agrees to provide accurate information and to be punctual.

Article 8 – Intellectual property
The educational materials provided remain the property of PROFYL. Any reproduction is prohibited.

Article 9 – Disputes
In the event of a dispute, an amicable solution will be sought. Failing this, French law applies, competent court: Rennes.

The European Commission provides a platform for online dispute resolution (ODR). This platform is available at http://ec.europa.eu/consumers/odr/. As a customer, you always have the option of contacting the European Commission's arbitration board. We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

3. Cancellation & Refund Policy

  • Cancellation > 24 hours: rescheduling possible free of charge.

  • Cancellation < 24 hours or no-show: the session is billed.

  • Packs: valid for 2 months.

  • Refunds: Not applicable for completed sessions. In case of cancellation by PROFYL, postponement or full refund.

4. Privacy Policy (GDPR)

Data controller: Cybermyne – PROFYL.

Data collected:

  • Booking information (name, email, phone).

  • Payment information (managed by Stripe).

  • Calendar data (via Microsoft Bookings).

Purposes:

  • Management of reservations and payments.

  • Sending confirmations and reminders.

  • Improving our services.

Data sharing:

  • Stripe (secure payments).

  • Microsoft Bookings (appointment management).

  • No resale of data.

Retention period:

  • Customer data: 12 months after the last session.

  • Invoices: legal archiving for 10 years.

User rights:
You can exercise your rights of access, rectification, deletion or opposition by writing to: agathe.desflots@cybermyne.fr

5. Cookies Policy

Our site uses cookies to:

  • How the service works (Stripe payment, booking via Bookings).

  • Traffic analysis (Google Analytics).

  • Marketing tracking (LinkedIn Ads).

Cookie management:

  • Essential cookies cannot be disabled.

  • Analysis and advertising cookies are only used with your consent (cookie banner during your first visit).

  • You can change your choices at any time via your browser settings.

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